Performance Recovery

Get performance
back on plan.

When results move off plan, everyone has a theory. The Diagnostic finds where performance is actually breaking down, sequences the recovery so the fix sticks, then monitors whether it's working.

Diagnose. Repair. Monitor. Built by Senior Operators
25+
Diagnostic panels
30+
Performance patterns
Hundreds
of signals measured
Free
Diagnosis, before you commit
How it works

From off-plan to back on-plan.

Tell us what you're seeing. We find the root cause, then sequence the recovery so each step unlocks the next — and track whether it's working. What most organizations get wrong is the order, not the effort.

01
Tell us what you're experiencing.
Open a case: business context, leadership reads, the organization's vitals, and the symptoms you're seeing.
02
Every signal is measured to find the root cause. At once.
Baseline and scenario panels run in parallel — weighing what you tell us against public market data, exposure, and signals across the organization.
03
You get the plan. Sequenced. Right-sized.
Root cause named, the repair sequenced and operator-validated — ready to act.
What you get

A sequenced recovery plan in days, not months.

Clear answers you can move on.
Market read, root cause, sequenced repair, and tracked recovery.

Photo: market-scan.jpg
Market Scan3 forces
Competitive pressureAccelerating
Buyer behaviorShifting
Capital marketsTightening
Diagnose · 01

The forces acting on you from the outside.

The Diagnosis reads the market your organization actually operates in — what is accelerating, what is compressing, and how each force impacts you.

Photo: root-cause.jpg
Root cause · confidence 0.89
Org Architecture Fracture L4
L7 — ThesisIntact
L4 — StructurePrimary
L1 — InfrastructureDownstream
Diagnose · 02

The real constraint — not the symptom.

One validated root cause, traced through every layer of your organization it disrupts. The problem is rarely where the pain shows up.

Photo: repair-plan.jpg
Repair sequence
1Establish single ownership
2Reset the decision cadence
3Rebuild the go-to-market engine
+steps in order
Repair

What to fix — and in what order.

A sequenced plan where each step unlocks the next. Not a list of everything wrong — a path you can actually execute.

Recovery isn't one route. You choose the path that matches what's most urgent:

Primary path 100 days Alternative path Quick wins Focused fix Highest revenue impact KPI path
Photo: monitor.jpg
Operating Health 71 Healthy
100 70 40
BaselineMo 3Mo 6Mo 12
Monitor

Watch the numbers move back into range.

Recovery gets tracked over time, with a senior operator read between workups — so you know the repair is holding and what to prepare for ahead.

The Panels

Bloodwork for the enterprise.

You're not exactly sure what's wrong and how to fix it, but you're positive something's not right. Tell us the symptoms you're seeing — see the panels that would run underneath to find the root cause and prescribe a fix.

Two baseline panels — Commercial Health and Operating Health — give a systems-level read. Scenario panels go deeper, matched to your symptoms.
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The Team

Built by operators.
For operators.

Forty-plus years of senior operating experience codified into the diagnostic — across global enterprises, PE portfolios, and mission-driven organizations.

SM
Co-Founder & Senior Operator
Sayo Martin
Performance recovery and commercial transformation across global organizations. Growth leadership across a $2B+ Big Four consulting business, a $400M national nonprofit, a $1.5T tech company's venture arm, and venture-backed companies — including 3 exits.
LinkedIn
SB
Co-Founder & Senior Operator
Stacey Bain
Recognized leader who turns strategy into execution across technology, media, and mission-driven organizations. Enterprise level transformation supporting Boards, CEOs and executive teams P&L accountability for a $750M music profit center, a $180M PE-portfolio ad tech business, and a $40M global human rights organization.
LinkedIn
Leadership Experience
Deloitte · Samsung · Dow Jones · Sony Music · MediaMath · Amnesty International
Why we built it
We've seen firsthand what it means to treat the symptom while the root cause and complexity compound. That's how 12-month problems become 36-month problems.
PerfOps Diagnostic provided key insights to support our strategic direction. As an executive, the diagnostic gave me what I didn't realize I needed.
Michael Contorno, President, M.A.D Skincare
Pricing

Fixed fees. No surprises.

The diagnosis is free. You pay for the recovery — and only for the panels your situation calls for.

Every result is operator-validated, includes a live read of findings and next steps, and a market and organization exposure scan.
Run in sequence
1
Diagnosis
A rapid organizational scan, a read of your symptoms, and a validated root cause.
Free
2
Performance Panels
Commercial and Operating health — the systems-level read every workup starts from — plus scenario and custom panels matched to your symptoms.
The Physical & Labs
3
Strategic Repair
A choice of sequenced recovery plans — primary, alternative, quick wins, focused fix — with the playbook and timeline to execute the one you pick.
The Treatment
Then, anytime — in parallel
Subscription
Monitor
Tracks the recovery — a continuous read of organizational health and market exposure between workups.
Hands-on
Managed Recovery
An operator joins your team and works with your team to execute the plan, not just recommending it.
Coming soon
Industry Benchmarking
Your results, benchmarked against peers in your sector.
Get Started

Know the plan is right before you run it.

Everyone will give you a plan. Ours is validated against what's actually causing the problem.